Meet Your Fixed Operations Experts
DSD’s story begins in 2005, when our founders saw that many dealerships lacked the time and support needed to build and maintain an efficient fixed operations department. They were determined to fix this challenge and provide dealer owners with tailored solutions that maximize profitability and customer loyalty.
Equipped with both a passion for problem-solving and deep-rooted expertise in the fixed operations industry, DSD was established to address a critical need. It became the first company to provide a fully turn-key solution for designing, building, and maintaining successful fixed operations.
Today, our distinguished team remains the industry leader, continuing to define premium fixed ops standards in over 2,000 completed facility projects. With operational bases in Georgia and Colorado, we ensure that our valued clients consistently receive unparalleled service from our team of seasoned experts, nationwide.
DSD’s success lies in our family-like team culture and the invaluable relationships we’ve made over the years with our clients. The DSD promise is one of integrity, transparency, and partnership from concept-to-completion.
Dealer Solutions & Design is the proven leader in fixed ops design, development, equipment specification and installation, and project management. We enable you to focus on running your business while we handle the details of your facility project.
Video Transcript
Eli Crawford
It's kind of a mix between a sense of pride and solving a problem.
Josh Currie
When you're taking on a multi-million-dollar investment, you have one opportunity to do this right.
Eli Crawford
When the Jim Ellis team, and really any of our clients, comes to us, they say, "Here's this box that this brilliant architect put together, and we need you to help us come up with the best flowput, the best throughput, and really the best design to help us maximize our efficiency in our service department."
So when you walk into a finished project like this and you see your design, your layout, and the equipment that the team put in, it's a really cool feeling.
Jill Palmer
Pride. The sense of pride is incredible — that our small company can accomplish something this grand, and we do it day in and day out.
Josh Currie
The number one thing that we do for a client is provide an unmatched experience.
We enjoy the manipulation of space to make it better for our dealers.
These decisions — the investment into a new property or their real estate — are some of the largest investments they will make in their lifetime as a business owner and entrepreneur.
Historically, the backend, the fixed side of the business, has very much been, "Go find what items you need to fill this space and hope that the building is designed appropriately."
Where DSD really became the glue was when we figured out that the highest level of return on their investment is in fixed operations. Why would that be the component of the building that gets the least attention?
The more that we work with architects and GCs, they start to see that we bring tremendous value in the beginning because they understand we're going to put a lot of emphasis into the back end—in the shop and in the parts department—and they understand that our submittal package is actually going to keep them ahead of schedule.
Jill Palmer
It boils down to our culture because we have this capability of depending on each other.
Nothing falls through the cracks.
We're always working toward making the customer happy, making the customer money.
It starts from within.
Josh Currie
It makes me extremely proud and extremely happy to see and build a brand that people recognize as a brand that has tremendous value and tremendous integrity.
Eli Crawford
Being with the company for as long as I have, I've seen it go from what I would consider a small company to now being on this path toward becoming an industry leader, becoming THE industry leader.
Our goal is to be the elite, industry-leading, fixed operations firm in the country.
We really do have a rocket strapped to our backs.
The sky's the limit for DSD.
Mission
The nation's most trusted firm in design, development, and equipment specification for parts, service, and collision.
Our Leadership
Careers
Innovate With Us
- We define the standards.
- We lift each other up.
- We build relationships that last.
At DSD, there is no progress without valuing the unique perspective of each team member. Inquire below to join our team of thought leaders and industry experts.